FAQ

Once an order has been placed, the order details and order value cannot be changed. If you wish to cancel your order or return your item(s) contact customercare@samaycollection.com

Please note we are unable to refund returns on sale items. A credit note or exchange will be issued.

As per our return process, you must contact SAMAY COLLECTION via customercare@samaycollection.com to request the return.

If you have any problem regarding your return process, please contact our customer service team directly.

Please contact customer care to assist you.
Email: customercare@samaycollection.com

Afterpay is a payment platform for Australian customers. Afterpay offers customers an interest-free payment option for your purchases online. Buy and receive what you want today and pay it off in four equal installments fortnightly. Terms and Conditions apply. Please refer to Afterpay.com.au
You can sign up at the checkout or by downloading the Afterpay app.
To become an Afterpay customer you need to:
● Be living in Australia
● Be at least 18 years old
● Have a valid and verifiable email address and phone number
● Use an Australian bank payment card
● Be capable of entering into a legally binding contract
● Have a verifiable and valid ID