PRIVACY AND COOKIES
PRIVACY AND COOKIES POLICY
BEFORE YOU START PLEASE READ BELOW CAREFULLY
Who We Are?
We are Samay Collection (“SAMAY COLLECTION”) and we process your personal data as controller. This means that as SAMAY COLLECTION, we are responsible for processing and protecting your personal data. Please kindly find below our company address and contact information below.
SAMAY COLLECTION company currently operating in Australia and the sale of clothing products.
Postal address: PO BOX 1141, St Kilda South, Victoria, 3182, Australia.
E-mail address of the Data Protection Officer: customercare@samaycollection.com.
We respect your privacy and hold ourselves responsible for its protection. Accordingly, and acting as a “data controller” under relevant legislation, we have prepared this “Clarification Text” to allow you to be familiar with how the personal data is processed and used.
Clarification Text
We will use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customised communications. Your personal data may be collected directly or indirectly, as written, oral or in electronic form through websites owned by and/or associated with the SAMAY COLLECTION, social media platforms, mobile phones, mobile applications, and all other similar channels and via other automatic or non-automatic means depending on your relationship with the SAMAY COLLECTION. Your personal data may be created, updated and processed throughout your relationship with the SAMAY COLLECTION and may be retained both on digital and physical.
Under the terms and conditions for the processing of personal data, SAMAY COLLECTION shall process your personal data for these primary objectives, including for the purposes are as follows.
- Manage our customer portfolio,
- Develop and manage any type of digital applications including our social media accounts and web sites,
- Perform copying backup and archiving to prevent data loss,
- Perform responsibilities concerning data retention, reporting and providing information, requested by judicial and administrative authorities,
- Perform market surveys, promotions and necessary notifications about our services to evaluate complaints and suggestions to contact you directly via communication channels shared with SAMAY COLLECTION
- Plan and manage the financing of all services rendered and issue invoices for the same,
- Take all the necessary technical and administrative measures for our website and applications system as part of data security
- Purchase and delivery of the product and service.
- To recommend features, product and services that might be interest to you, identify your preferences and personalize your experience with SAMAY COLLECTION
- Comply with legal obligations,
- Communicate with you
- Advertising
We will only collect personal information that we require for the purposes of our business functions and activities. We collect the information you give us, information from other sources and the automatic information.
Depending on the purpose for which we process your data from time to time, as explained below. We need to process one or other data, which will in general be, depending on each case, as follows:
- Your identity data (for example, your name, surname, image, language and country from which you interact with us, contact data, etc.)
- Economic and transaction information (for example, your payment or credit/bank card data, information on your purchases, orders, returns, etc.)
- Connection, geolocation and/or browsing data (for example, the location data, the device identification number or the advertising ID, etc.)
- Commercial information (for example, if you have subscribed to our newsletter),
- Information about your tastes and preferences.
Please be aware of that, when you see any request to fill in your personal data to give you access to any functionality or service of the SAMAY COLLECTION website, you will see the mark certain fields as compulsory, since this is information that we need to be able to provide the service or give you access to the functionality in question. Please take into consideration that, if you decide not to make such data available to SAMAY COLLECTION, you may be unable to complete your user registration or may not be able to enjoy those services or functionalities.
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to any other third parties. However, sometimes we should share customer’s personal information with the subsidiaries. These SAMAY COLLECTION entities may be located in other countries. We employ other companies and individuals to perform functions on our behalf. For example, to fulfilling orders for products, delivering packages, sending postal mail and e-mail, removing repetitive information for customer lists, analysing data, providing marketing assistance, providing search results and links, processing payments, managing credit risk and providing customer service. These third party services providers have Access to personal information needed to perform their functions, but may not use it for other purposes. These service providers may be located in other countries.
In specific cases, a third party may have provided us with information about you by using a feature or service on the website, for example by sending you a gift card or shipping an order to your address. In these cases, we only process your data where relevant to this feature or service, as stated in this Privacy and Cookies Policy.
Cookie Policy
Our website is also WWW.SAMAYCOLLECTION.COM.AU uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you agree to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree to this. Cookies contain information that is transferred to your computer.
Cookies are widely used to make websites work, and to work more efficiently, as well as to provide information to the owners of the website (and any third parties they work with) and to manage elements of their business. Without certain cookies, some areas and functionalities of a website will not work.
On the other hand, we may sometimes collect information passively, as we may use tracking tools like browser cookies and other similar technology on our website and applications and in communications we send you.
For the requests submitted electronically;
You can submit by sending your request e-mail address provided on the corporate website or via software or applications developed by the SAMAY COLLECTION application if the same is available.
The requests submitted to SAMAY COLLECTION shall be replied to electronically, as soon as possible no later than 30 (thirty) days after your request.
We do not sell products for purchase by children. We sell products for purchase by adults.
You can currently shop online worldwide where shipping is available from Australia.
Suggested text: Our website address is: https://samaycollection.com.au.